Servicedesign Quotes

Service design is about imagining and developing multi-channel experiences that have a positive social, environmental or commercial return.

In most people’s vocabularies, design means veneer. It’s interior decorating. It’s the fabric of the curtains and the sofa. But to me, nothing could be further from the meaning of design. Design is the fundamental soul of a man-made creation that ends up expressing itself in successive outer layers of the product or service.

Services offer brands great opportunities to build valuable relationships.